# Leading Insurers Are Choosing HONK

With the highest customer satisfaction scores in the industry, you can be sure your customers receive world-class roadside assistance backed by our AI-powered platform.

## What Sets Us Apart?

### Highest Customer Ratings

Fastest service times, NPS 83+, CSAT 4.7

### Data Transparency

Access to the critical data you need to make decisions

### White Labeled, Cloud-Based

Our cloud technology, your unique look and feel

## Who benefits?

### Program Managers

### Redefining Roadside Assistance

Lots of companies make promises. We've built the technology to follow through.

### Customer Satisfaction

Our intuitive platform allows policyholders to change service details in real time, ensuring immediate updates and minimizing wait times.

### Complex Policy Integration

Our AI-powered Rescue Portal enables accurate service delivery and reduces cycle times by integrating complex policy rules and regulations.

### Intuitive Web Portal

Program managers and call center agents can simply place orders, verify policies, and track service statuses, ensuring efficient service request processes.

### Efficient Problem Resolution

Our operations team, supported by advanced technology, intervenes when services encounter issues, maintaining the highest service quality.

### Cloud-Based, White-Labeled

Our cloud-based solutions can be easily integrated via API or SDK, allowing you to embed our services within your own applications.

### Low Cancellation & Gone On Arrival Rates

Efficient dispatch and service management processes minimize service cancellations and ensure timely assistance, improving overall customer experience.

### Brand-Defining Experiences

We understand that each and every roadside call is a brand-defining experience and our mission is to ensure that your customers get the very best service every time.

### Easy-to-Use Web Portal

Our Rescue Portal allows program managers and call center agents to place orders, verify policies, and track service statuses, ensuring a smooth service request process.

### Control Costs

We use extensive data to triage and address customer complaints, providing tailored white-glove support to enhance customer satisfaction.

### Let's Do The Math...

### NPS 83+

A key measure of customer satisfaction

Not all NPS metrics are created equally! We survey on _every_ completed service and share _every_ score and customer comment with our clients in real time.

### CSAT 4.7

Another important measure of customer satisfaction

We factor in multiple systems as a measure of customer satisfaction, and we maintain the highest scores in the industry!

### 50% Faster

Compared to other roadside providers

When you're stuck on the side of the road, every second counts. We leverage machine learning to reduce wait times and optimize efficiency.

### Services That Apply To This Industry

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### Ready to Pilot?

[Let's Go](https://www.honkforhelp.com/contact)

### Industries

### Explore Other Industries

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**Logistics Management**](https://www.honkforhelp.com/solutions/logistics-management)

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**Fleet/Rental**](https://www.honkforhelp.com/solutions/fleet-rental)

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**Automotive / OEM**](https://www.honkforhelp.com/solutions/automotive)

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**Collision Repair & Salvage**](https://www.honkforhelp.com/solutions/collision-repair-salvage)

### Let's Get Started!

[Book a Demo](https://www.honkforhelp.com/contact)
